Terms and Conditions
Airport PickupOur driver will receive you by the arrival airline baggage claim area, and he/she will be holding the passenger name sign. If there is any difficulty for locating the driver, please call us for assistance.
Cancellation PolicyCancellation made prior to 2 hours before the scheduled pick up time is without penalty. A cancellation made within 2 hours or after scheduled pick up time is subject to a full fare and gratuity charges.
No Show Up ChargesPlease DON’T leave the baggage claim area without calling us in order to avoid the NO SHOW UP charges. Please call us at 734-564-1650, if the phone line is busy please leave detailed voice message and allow us 10 minutes to connect you. No show up charges at Detroit Metro Airport is minimum $25.00 or full fare. No exception. (Other Airports & city are subject to full fare + other charges).
Wait time chargesWait time charges do not begin until 15 minutes past scheduled pick time. However, at airport waiting charges will begin 35-45 minutes after flight landed.
Gratuity20% gratuity will be automatically added for single payment convenient.
DepositsAll deposits are subject to non-refundable unless reservation is cancelled in a timely manner.
Service TerminationsThe driver may terminate trip services due to inappropriate behavior of the passengers. A full service charge will apply.
Company is not responsible...
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